Privacy Policy & Terms of Use

Overview

RestoreYourProperty.com ("we," "us," or "our") operates as a call routing and referral service. We connect property owners seeking restoration services with independent restoration contractors. We do not perform restoration work, and we are not affiliated with any specific contractor in our network. We do not vet, certify, endorse, or guarantee the quality, licensing, or performance of any contractor you may be referred to.

This policy explains what information we collect, how we use it, and your rights.

How Our Service Works

When you call RestoreYourProperty.com, our automated phone system collects your zip code and routes your call to an independent restoration contractor serving your area.

One of two things happens:

• Connected to a contractor: Your call is routed to an independent restoration contractor available in your area. That contractor handles your call entirely and operates independently of RestoreYourProperty.com. We do not collect or retain personal information from this interaction.
• No contractor available: If no contractor is available in your area, you will be notified and your call will not be transferred.

RestoreYourProperty.com does not perform restoration services and is not affiliated with any specific contractor in our network.

Information We Collect

We collect only the zip code you enter into our automated phone system for the purpose of routing your call. Beyond call routing, we do not collect your name, phone number, email address, or any other personal information.

If you contact us through our website contact form or email, we collect only the information you voluntarily provide in that message.

We do not collect payment information, financial account numbers, or government identification numbers.

How We Use Your Information

We use your zip code solely to route your call to an available contractor in your area. We do not use it for marketing, profiling, or any other purpose.

Sharing Your Information

Your zip code is used only to route your call. We do not sell, rent, or share personal information with third parties for marketing purposes.

We may disclose information if required by law, court order, or to protect the legal rights or safety of our business or others.

Important: Once your call is transferred to an independent contractor, that contractor's own privacy practices govern your interaction. We have no control over and take no responsibility for how referred contractors collect, use, or store your information. You should review the contractor's privacy policy before sharing any personal information with them.

Call Recording

Calls through our system may be recorded for quality assurance purposes. If you are calling from California or another state that requires all-party consent to record calls, your continued participation in the call after being informed of recording constitutes your consent to that recording.

Text and Phone Communications — TCPA

If you contact us through our website and voluntarily provide your phone number, you consent to receive calls or text messages from RestoreYourProperty.com related to your inquiry. Message and data rates may apply.

You may opt out of text communications at any time by replying STOP.

We do not send unsolicited marketing communications. We do not share your phone number with contractors for their independent marketing use.

Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to analyze traffic and improve user experience. You may disable cookies through your browser settings; however, some features of the site may not function properly.

We may use third-party analytics tools such as Google Analytics. These tools collect anonymized usage data and are governed by their own privacy policies.

California Residents — Your Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

1. Right to Know: You may request information about what personal data we have collected about you, how it has been used, and whether it has been shared.
2. Right to Delete: You may request deletion of personal information we hold about you, subject to certain legal exceptions.
3. Right to Opt Out of Sale: We do not sell personal information.
4. Right to Non-Discrimination: We will not treat you differently for exercising your privacy rights.

To submit a request, contact us using the information at the bottom of this policy, or use our privacy request form. We will respond within 45 days.

Data Retention

We retain information only as long as necessary to fulfill the purpose for which it was collected or as required by applicable law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor, we will delete it promptly.

Disclaimer Regarding Referred Contractors

RestoreYourProperty.com is a referral and routing service only. Contractors you are connected with through our service are independent businesses. We make no representations, warranties, or guarantees regarding their licensing, insurance, workmanship, pricing, or conduct. Any agreement you enter into is solely between you and the contractor. We are not a party to any such agreement and bear no liability for the actions or omissions of any referred contractor.

Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website or phone service after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this policy or wish to exercise your privacy rights, please contact us:

RestoreYourProperty.com
Phone: (855) 919-8808